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FAQ
Feel free to contact our customer team if you have any question.
Please contact : Support@bothwa.com
Do you offer a warranty policy?
BOTHWA is happy to provide up to 1-year of warranty from the day the order is placed. Warranty claims can be made for any manufacturing or material defects for items purchased directly from bothwa.com. You may be asked to provide photos of the damages to assure the best resolution is provided. To request a warranty claim, please contact our customer support team at support@bothwa.com.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Can I change my shipping address?
Please contact us immediately via email at support@bothwa.com for any changes regarding the delivery address. Changes to shipping address may not be possible if the order has begun to process. A customer support representative may be able to provide further information.